Refund Policy

At imbindaas.com, we value your trust and are committed to delivering a safe, secure, and satisfying shopping experience. Our Refund Policy ensures fairness while keeping your privacy and safety as our top priority.

Refund Policy Highlights

• 📦 Video Proof of Packing: We record and share a video of your parcel being packed before shipping.
• 🎥 Unboxing Video Required: To claim a refund, please share a clear unboxing video showing the sealed package and the opening process.
• ✅ Verified Refunds: Once your video proof is verified, your refund will be initiated to your original payment method.
• 🔒 Privacy Guaranteed: All refund requests are handled discreetly, with your privacy as our top priority.

Eligibility for Refunds

Refunds are approved only in the following cases:

• You receive a damaged, defective, or incorrect product.
• The ordered product is out of stock or unavailable.
• Your order is cancelled within the allowed 3-hour window and proper proof is provided.

Refund Conditions

• Refund requests must be raised within 48 hours of delivery.
• An unboxing video is mandatory for any refund claim.
• Products must be in unused, unopened, and original condition.
• Refunds will not be approved without valid proof.

Refund Process

• After verifying your claim, refunds will be processed to your original payment method (credit card, debit card, UPI, wallet, or net banking).
• Processing usually takes 2–3 business days, depending on your bank or payment provider.

Contact Us

For refund-related assistance, please contact us:

• 📧 Email:imbindaas.com@gmail.com
• 📞 Phone: +91 90990 23043

⏰ Support Available: 24/7
🔒 Note: All refunds and claims are processed with utmost discretion to protect your privacy.